Our Promise to You...

Good customer service is a dying art and we want you to know that go above and beyond for our clients. Your business is the most important part of our business and we want to make sure your entire experience is great. If there is ever an issue, big or small, we will make it right, and fast!
 

Customer Care

We want our service to be personal and approachable. We respond promptly through FB Messenger or can follow up with a phone call. Email is also always available any time of day & we are very responsive.

Quality

We test and guarantee the quality of every single product we offer. We even include a Certificate of Authenticity for our premium product to reassure you that we stand behind them. Some of our products vary in appearance due to the handcrafted nature, however, if there is ever a defect or question of quality upon receiving our products, your purchase will be returned or exchanged at no cost. 

Returns& Exchanges

We want you to adore your purchase and if an item does not look or feel right, let us help you to find something that does or return your purchase! One of our staff members will be happy to hop on the phone and help out. Just make sure to notify us within 14 days of receiving your item and we will make returning/exchanging process as easy as possible.

Color

Our products are incredibly vibrant and lustrous, and we realize that computers and phones do not always do them justice. We do our best to capture their spirit, but if what you receive does not meet your expectations please reach out to us immediately so we can help you find something that does!

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